Delays in receiving initial responses, scheduling calls, or obtaining proposals can waste valuable time and hinder the project’s start.
Some IT vendors take a "tell-us-what-to-do" approach, expecting clients to have a clear understanding of the software or IT improvements they require.
At Unvertex, we have implemented a structured communication protocol for prospects, ensuring a swift first response. Additionally, our rule-based algorithm efficiently assigns requests to the right sales representatives, enabling us to schedule the initial call without delay.
At Unvertex, we recognize that business leaders focus on profitability, costs, productivity, and efficiency. It’s our responsibility to understand the potential and limitations of digital technologies. Even before a project begins, we actively explore our clients’ challenges and objectives to deliver the most effective solutions.
1. Send us a request
We’re ready to connect whenever you are. Choose the communication method that works best for you:
- Website Contact Form: Submit your query through our website, and our team will promptly get back to you.
- Email: Send us an email on sales@unvertex.com and a member of our team will respond to you as soon as possible. Our average response time may vary from 1–2 hours to 1 business day, depending on the queue.
2. Schedule an Introductory Call
We value your time and aim to make every conversation productive. Our team prepares for your call by gathering readily available information about your company, allowing us to focus directly on your specific needs and objectives. During this call, we’ll delve into your unique situation, asking insightful questions to uncover challenges and identify opportunities where Unvertex can deliver exceptional value.
3. Sign an NDA
We prioritize building trust and safeguarding your sensitive business information. Depending on your legal requirements, we can execute an NDA before the introductory call or upon signing a service agreement.
4. Get a proposal
Our comprehensive proposal is provided free of charge and offers a clear understanding of the services or solutions we recommend. It typically includes:
- A concise overview of our proposed solution
- A detailed outline of the project scope and technical approach
- An overview of the team, including key roles and responsibilities
- A clear cost estimate
- Project timelines
- Identification of potential risks and our mitigation strategies
- Deliverables and their alignment with your desired business outcomes
5. Sign a service contract and kick off
Once you’re satisfied with the proposal, we’ll formalize our partnership with a service agreement that clearly defines our mutual obligations and responsibilities.
If you wish to personally assess the team members assigned to your project, we can arrange interviews to ensure the perfect fit. Once you approve the team, we’re ready to start delivering results!
